Our Returns Policy
We are happy to offer a refund or exchange for an unwanted item returned within 14 calender days after you received the item .
Please be aware that we must receive returns item within 14 days of delivery this is irrespective of your chosen payment method.
If you need to return a product to us, contact our friendly Customer Care team, who will be happy to advise you how best to proceed.
Please don't send anything before contacting us..
we will process the refund due to you as soon as possible and, in any case, within 14 calendar days after the day on which we receive the returned products, or (if earlier) within 14 calendar days after the day you provide us with evidence that the products were returned to us.
If the products that you receive are damaged or faulty or do not match the description given at the time of the sale of those products, please ensure you return them to us within 21 days of receiving them.
In this case, you will be offered an exchange or a full refund, after we have received the returned products.
Nothing in these Terms and Conditions affects your statutory rights as a consumer.